The HR Manager plays a vital role in supporting the Human Resources function in Colombia and surrounding Latin America countries. This role will report to the Senior Director of Human Resources and will support Colombia, Brazil, Mexico and LATAM as required. This role will work closely with HR and front-line departmental leadership, acting as an ambassador to support our business, region and employees.
Establish, build and maintain strong relationships with key partners from all departments to ensure elements of HR are successfully coordinated to meet business needs: includes relationship management, leadership, HR roles/responsibilities, and service delivery commitments
Manage employee relations services to provide a single point of contact for efficiently providing highly accessible expert ER interface across the business. This will include resignations, terminations and disciplinary actions
Run reports and perform data analysis as needed by the business
Assist and/or train managers and employees with HRIS form submission where needed
Resolve and manage employee help desk tickets
Maintain regular meeting cadences with front-line leaders.
Consult with managers on the creation and execution of PIPs and coaching plans, keeping leadership appraised of progress
Manage assigned employee relations issues and investigations, keeping leadership appraised of progress
Process resignations for assigned employees, including exit letters, HRIS process, exit interviews, etc.
Provide support in the revision, development and implementation of policies and procedures
Lead projects and serve on cross-functional teams related to HR programs and objectives
Provide training to front-line leaders, where needed
Answer/resolve HR-related inquiries, providing employees and managers with complete and accurate information
Serve as a consultative partner to the HRBP’s, developing needs assessments and resulting in HR solutions
Bachelor’s degree in Business, Human Resources, or experience in a related field
Minimum five years of experience as Human Resources generalist with proven experience managing the HR function in LATAM
Knowledge of labor laws and regulations within LATAM. Fluent in Spanish and or Portuguese as well as in English
Excellent interpersonal and organizational skills
Knowledge of computerized systems and software such as Google Suite, Microsoft Office, and HRIS systems (Ceridian preferred)
Must work in the office. This is not a work from home or telecommuting position
This is a full time position with a 40 hour work week
Please submit your CV in English for consideration
Background check and verification of previous employment will be conducted. Candidates, if hired, must provide immediate documentation of ability to work in Colombia without a visa or Coupa sponsorship
Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers’ full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.
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