Influx is seeking to hire an experienced Talent Acquisition Director to lead recruitment and be responsible for the Human Resources function for our key segments. This is a remote position. You’ll be working from home, managing (either directly or through influence) a team, and helping to reinvent customer service for clients located all over the world.You will oversee the development and implementation of human resources policies, programs, and services at Influx globally across our two of Influx’s largest client segments.
At a high level, we want to;
Serve as the primary HR liaison for assigned Delivery Heads, fulfilling their talent and broader HR requirements.
Expand the Human Resources department in Latin America to support and grow Influx
Recruit and retain talented people. Making sure recruitment happens to high standards
Own operational excellence in our Human Resources Department
Collaborate with executives for operational alignment.
Identify trends and make necessary forecasts and plans
Reporting to the Head of HR (Global), this is a unique opportunity to join a small but mighty executive and leadership group with a large, global impact.
What We Bring to The Table
A 100% work-from-home opportunity: We have been operating remotely for the past 10 years and are proud of our high-performance work environment that supports a life outside of work.
Make an impact: As our Talent Acquisition Director, you’ll have the chance to shape our regional HR team in Argentina for now and the future
Global Footprint: Collaborative culture in servicing international clients, working alongside talented individuals, providing a high-quality customer experience with your expertise
Join a fast-growing startup with ambitious growth targets
What We’re Looking For
5+ years of experience managing people in a Talent Acquisition department
Experience making high-quality and strategic decisions involving people and organizational structures
Excellent planning and organizational execution skills
Excellent communication skills, including written and spoken English
Open-mindedness, and the ability and willingness to work with people from various cultures and ways of life.
A systematic mindset combined with a hands-on approach.
BPO or other industry-related experience.
We value experience in hard and soft components of HR (Recruitment, Performance Management, Benefits & Compensation, Compliance, Legal, and Employee Relations)
How we operate / values
Treat others as you would like to be treated
Do what you say you’re going to do
Show, don’t tell
Prioritize the listener
Focus on the facts
We’re a global company with clients in 15 countries, including, Australia, the US, Canada, the UK, and Europe. Our head office is in Melbourne, Australia, and we have 1000+ staff located around the globe, 500+ of which are in the American region. Companies like Linktree, Meshki, Blenders Eyewear, and Saturn partner with Influx to make their support teams fast, flexible, and scalable while maintaining or improving their customer service.
Our service is month-to-month (think AWS for customer service), with approachable service models for startups, scaleups, and Enterprise clients.
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